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Pacific Gas and Electric (PG&E)

Coming out of bankruptcy in 2004, Pacific Gas and Electric, one of the largest electric and gas utilities in America, undertook a full system Business Transformation effort to fundamentally improve service and deliver it more cost-effectively. The goal was to turn the company into a leading utility.

In 2005 RAI was engaged to assist PG&E and its two unions, IBEW Local 1245 and the Engineers and Scientists of California (ESC), IFPTE Local 20, in this effort. RAI provided ongoing consultation to PG&E, IBEW, and ESC through the Business Transformation design and implementation phases to engage the unions and employees deeply in the process, and assisted the parties in impact bargaining.

Pacific Gas and Electric (PG&E): Clients
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